Privacy Policy
Last updated: [insert date]
Social Pet Society is a Queensland pet-friendly business directory and blog. We respect your privacy and handle personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
Information we collect
We collect personal information when you send us a contact form, submit or manage a business listing, sign up for a partner plan, or give us your email address. This may include your name, email address, phone number and the details of your business.
How we use your information
We use your information to manage business listings, reply to your enquiries, and send you updates and monthly partner reports. We only use it for these purposes, or for purposes you would reasonably expect.
Email and badge tracking
We track when our emails are opened and when links in them are clicked. We also track where and when Social Pet Society badges are displayed on partner websites. We use this information only to improve our service. It is not sold or shared with third parties.
Cookies and analytics
Our website uses cookies and analytics tools to understand how visitors use the site. On our blog pages, Google advertising cookies may also be used. You can change or block cookies in your browser settings at any time.
Advertising
Google ads appear on some pages of our website. Google may use cookies to show ads that are relevant to you, based on your visits to this and other websites. You can manage ad personalisation through your Google account settings.
How we store and protect your information
We store your information in secure, password-protected systems with reputable providers, and only people who need it can access it. We keep information only for as long as we need it, then delete or de-identify it. No online system is completely secure, but we take reasonable steps to protect your information from misuse, loss and unauthorised access.
Removed listings
When a business removes its listing, we hide it from public view. We keep a record of the listing so that it is not added back to the directory without the business's permission.
Accessing or correcting your information
You can ask us what personal information we hold about you, or ask us to correct it if it is inaccurate, out of date or incomplete. Contact us using the details below and we will respond within a reasonable time.
Unsubscribing from emails
You can stop receiving our emails at any time. Reply to any of our emails with the word "unsubscribe", or contact us using the details below.
Complaints
If you have a concern about how we have handled your information, please contact us first so we can try to resolve it. If your concern is not resolved, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Contact us
If you have any questions about this Privacy Policy, email us at [email protected].