In 2024, 37% of Gen Z dog owners said they would consider taking a pay cut to work for a pet-friendly company [1]. That’s why so many companies are embracing a new trend: pet-friendly workplaces.
But, as a business owner, what does it take to create a truly pet-friendly workplace? In this article I outline the benefits, risks, and practical tips for designing a workspace that accommodates both humans and their furry companions.
What I Cover
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Benefits of a Pet-Friendly Workplace
Research shows that pet-friendly workplaces improve productivity, collaboration, coping skills, and reduce stress.
Socialisation
Dogs in the workplace can improve the social interactions that occur between employees. Studies have shown that people who have a dog by their side, are more likely to have social encounters with new people, compared to those who are alone.
When people are accompanied by dogs, strangers are more likely to interact with them, compared to if no dog is present.
Performance
Having pets around during working hours can improve the task performance of staff. This means that when employees have their pets with them, they perform better with particular tasks (like math and speech), compared to those who don’t.
An important point to be mindful of however, is that the initial novelty of having a dog in the workplace can lead to an initial decrease in productivity, which would likely normalise over time as the employees became used to the dog’s presence [2].
Social Support
Pets, including dogs, are such an important source of social support for their owners, sometimes even more so than the human companions in their lives. Research has compared the effects of having a spouse versus having a pet around during stressful tasks, and found that people experienced lower blood pressure and heart rate when their pet was present. This is probably because dogs offer non-judgemental support.
So, how does this translate to the workplace? Well, a lot of employees have lower stress responses to difficult tasks when their dogs are present, compared to when they are absent.
Employees who bring dogs to work report lower perceived stress levels compared to those who don’t.
Having dogs in the workplace can also reduce the stress of dog-owners who may otherwise have to leave their dog at home or in a doggie day care, due to having a better work life balance [3].
Health
Many studies discuss how having pets around causes a drop in the stress hormone cortisol and an increase in the feel good hormone oxytocin, which then reduces feelings of stress or anxiety. Also, by having pets around people often experience lower heart rates and lower blood pressure [4].
Legal Considerations
When you make the move to being pet-friendly, you need to think carefully about the regulations and make sure that you are are widely educated on the topic of pets in the workplace. Here are a couple of things to think about:
Assistance Animals
Legally, assistance animals are considered separate from pets, and you are required to let them in both indoor and outdoor customer areas. However, pets are at the discretion of the business owner, and there is no rule to say you must allow them into the workplace [5].
Specific Policies
Some institutions have really specific policies regarding animals on the premises, including what they prohibit, to ensure safety and compliance with health regulations.
When deciding on what to include in a policy, you should be considering:
- Concerns with staff such as allergies and preferences.
- Variables like species, size, and behaviour of pets must be considered.
- Workplace environment suitability.
Designated pet-friendly areas
Designated pet-friendly areas and clear rules for pet owners are essential. Liability for damage or injury could cause problems if it is seen that you made no effort to mitigate the risks appropriately. i.e. through signage [5].
Risks of Pets in the Workplace
The presence of dogs in the workplace can raise several health and safety concerns that employers, health and safety personnel, and human resource staff need to consider. Here are some key points:
4.1. Allergies
Prevalence: Around 15-30% of people with allergies react to dogs and cats.
Symptoms: Allergic reactions to dogs can range from mild to severe, including swelling, itching, breathing difficulties, and rashes.
Mitigation: Workplace strategies to reduce allergens include surveying employees for existing allergies, limiting exposure to animals, providing personal protective equipment, and implementing regular bathing of dogs. Air purifiers with HEPA filters can also help reduce airborne allergens, and designating dog-free areas can minimize exposure.
4.2. Zoonoses
Definition: Zoonoses are infectious diseases that can be transmitted between animals and humans.
Types: Dogs can carry various zoonotic agents, including parasites, viruses, bacteria, and fungi.
Transmission: These diseases can spread through direct contact (e.g., feces, urine, skin) or indirect contact (e.g., contaminated water or food).
Control Measures: Policies for controlling zoonoses include frequent handwashing, regular deworming and vaccination of animals, and prompt removal of animal waste.
4.3. Slip, Trip, and Fall Hazards
Direct Hazards: Dogs can cause falls directly by pulling on leashes or lying on the floor.
Indirect Hazards: Falls can also occur from tripping over dog toys or slipping on spilled water from dog bowls.
Prevention: Education and training can raise awareness of these hazards among employees. Limiting leash lengths, placing dog toys and bowls in designated areas, and training dogs to stay away from high-traffic areas can reduce the risk of falls.
Employers should implement appropriate measures to address these concerns and ensure a safe and healthy workplace environment for all employees, whether or not dogs are present. (1)
4.4. Dog Bites
- Risk: Dog bites pose a serious risk in the workplace, with dogs being responsible for the majority of mammalian bites.
- Evaluation: Dogs chosen for workplace settings, such as therapy or service dogs, undergo extensive temperament testing to ensure non-aggressive behavior.
- Legal Responsibility: Employers should be aware of their legal responsibilities regarding dog bites, as laws vary by location and can hold employers liable in certain situations.
4.5. Fear and Phobias
- Prevalence: Some employees may experience fear or phobias related to dogs, which can range from mild discomfort to severe anxiety.
- Impact: Phobias can significantly impair an employee’s ability to function in the workplace, leading to avoidance behaviors and distress.
- Prevention: Employers should consider employees’ comfort levels and implement measures to accommodate those with dog-related fears or phobias.
4.6. Cultural Sensitivities
- Diverse Perceptions: Attitudes towards dogs vary across cultures, with some viewing dogs as pets and companions while others may see them differently.
- Respect: Employers should respect cultural differences and consider how the presence of dogs in the workplace may impact employees from diverse backgrounds.
4.7. Welfare Concerns
- Animal Welfare: The welfare of dogs in the workplace is essential, and employers should ensure that dogs are provided with adequate care and attention.
- Guidelines: Welfare concerns should be addressed according to established guidelines, such as the Five Freedoms, which outline fundamental principles for animal welfare.
- Multiple Dogs: In environments with multiple dogs, additional considerations for welfare and safety should be made to prevent conflicts and ensure the well-being of both dogs and employees.
By addressing these concerns thoughtfully and responsibly, employers can create a safer and more inclusive workplace environment for all employees, including those with varying attitudes towards dogs and potential health considerations.(1)
Designing the Space with Pets in Mind
Walkthrough from a Pet's Perspective
1. Space, Layout, and Design Walkthrough from a Pet’s Perspective: Identify potential hazards and areas that can be converted into pet-friendly spaces. For example, transform unused bookshelves into storage for pet items or designate a rarely used meeting room as an indoor play area. Leash Hooks and Pet Amenities: Install leash hooks in various locations to keep pets secured. Ensure there are pet hydration stations and nearby pet relief areas with clear signage. Utilize Underutilized Areas: Convert underutilized spaces into pet-friendly zones. This can include pet beds under desks or pet-friendly zones in collaborative spaces. 2. Furniture Pet-Friendly Workspaces: Ensure there is enough space for pet beds and that pets can comfortably fit between desks. Consider adding baby gates to control pet access. Materials and Colors: When adding or replacing furniture, choose materials and colors that are durable and easy to clean. For cats, include scratching options like integrated wall scratchers or sisal rugs. Comfortable Spaces: Provide blankets and cushions for pets to lounge on if they are not allowed on furniture. 3. Flooring Pet-Friendly Flooring Materials: Consider changing flooring to pet-friendly materials. Use carpet squares or low-profile rugs in slick or porous areas to prevent pets from slipping. Water-Resistant Rugs: Place water-resistant rugs under water bowls to catch drips and splashes. Non-Toxic Cleaners: Use pet-safe and non-toxic cleaners for all flooring surfaces to protect pets’ health. 4. Walls and Ceilings Forgiving Colors: Choose paint colors that are less likely to show smudges and consider colors that have a calming effect, such as blues, violets, and greens. Durable Finishes: Use satin or semi-gloss finishes for easier cleaning. Secure Wall Items: Move up mirrors, signage, and artwork to prevent them from being dislodged by pets. Secure all items firmly to the walls. Soundproofing: Add sound baffling or white noise machines to reduce noise from barking or playing pets. 5. Décor Pet-Safe Plants: Ensure that plants in the office are non-toxic to pets and are placed out of reach. Secure Artwork: Place art high on walls and avoid delicate or free-standing items that can be knocked over. Safe Electrical Cords: Keep electrical cords tucked away or covered to prevent pets from chewing on them. 6. Communication and Safety Clear Signage: Use clear and culturally fitting signage to indicate pet-friendly areas and guidelines. Emergency Procedures: Include pets in your office’s emergency procedures and know the nearest veterinary hospital. Pet-Safe Cleaning Products: Ensure the cleaning team uses pet-safe products and increase the cleaning frequency to manage the additional mess. Secure Bins: Use bins with lids and ensure they are emptied frequently to avoid pet access.
Furniture
1. Avoiding sauces and seasonings
2. Monitoring portion sizes
Walls and Floors
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Signage
1. Easily digestible
2. Provides energy
3. Suitable for dogs with sensitive stomachs
Décor
1. White vs. brown rice
2. Portion control
If you don't want Pets in the Workplace
Animals on Business Premises Policy Purpose This policy outlines the guidelines for managing the presence of animals on business premises to ensure a safe and comfortable environment for all employees, clients, and visitors. Scope This policy applies to all employees, contractors, clients, and visitors on company premises. Definitions Animals: Any live non-human vertebrates and invertebrates. Service Animals: Animals trained to assist individuals with disabilities. Pets: Domestic or tamed animals kept for companionship. Policy 1. Animals in Buildings and Vehicles 1.1 General Prohibition Animals, including pets, are not allowed inside company buildings or vehicles due to potential risks such as: Injuring or distressing individuals who may be exposed to the animal. Introducing pathogens into the environment. Contamination in sensitive areas, such as laboratories. Triggering allergies or phobias for individuals. 1.2 Exceptions The following exemptions apply: Service Animals: Animals that assist individuals with disabilities are permitted. Proof of training or certification may be required. Emergency Services Animals: Animals used by emergency personnel during the course of their duties. 1.3 Risk Assessment Access for service and emergency services animals to certain areas may be subject to risk assessment to ensure safety and compliance with health regulations. 2. Pets on Business Premises 2.1 General Rules for Pets While pets are generally not permitted, if allowed on company grounds: Pets must be effectively restrained and under control at all times. Owners must clean up after their pets, including proper disposal of waste. Pets must not engage in behavior that could reasonably harass or intimidate other individuals or wildlife, or cause damage to property. 3. Non-compliance 3.1 Immediate Removal Failure to comply with the conditions outlined in this policy will result in the individual being asked to remove the animal from the premises immediately. If necessary, security personnel may be involved to enforce this directive. 3.2 Restitution for Damages The company reserves the right to seek restitution for any damage to property caused by an animal. The owner of the animal is responsible for covering the costs of repairs or replacements. Related Documents and Legislation Disability Discrimination Act 1992 (Cth) Anti-Discrimination Act 1991 (Qld) Guide, Hearing and Assistance Dogs Act 2009 (Qld) Approval and Review Policy Custodian: [Title of Policy Custodian] Approval Authority: [Title of Approval Authority] Next Review Date: [Date] This policy aims to balance the enjoyment and companionship provided by animals with the need to maintain a professional and safe work environment.
Pet Friendly Business Policy
Office and Workplace Pet Policy
1. Introduction
This policy aims to regulate the presence of pets in the workplace, promoting a pet-friendly environment while ensuring the well-being of both animals and employees. It establishes guidelines for pet ownership, behavior, and safety within the office setting.
2. Pet Ownership and Management
Permission: Employees must obtain prior approval from management before bringing a pet to the workplace.
Responsibility: Pet owners are solely responsible for the behavior, care, and supervision of their pets while on company premises.
Health and Vaccination: All pets must be up-to-date on vaccinations and free from contagious diseases.
Identification: Pets should wear identification tags with the owner’s contact information.
Cleanliness: Owners must ensure that pets are clean and well-groomed to maintain hygiene standards in the workplace.
3. Behavior and Conduct
Socialization: Pets should be well-socialized and non-disruptive to the work environment.
Training: Owners are responsible for training their pets to behave appropriately in the office setting, including obedience and house-training.
Disturbances: Pets causing disturbances or exhibiting aggressive behavior may be asked to leave the premises.
4. Safety Measures
Supervision: Pets must be supervised by their owners at all times to prevent accidents or conflicts with other pets or employees.
Restraints: Pets should be kept on a leash, in a carrier, or confined to the owner’s workspace to prevent roaming.
Escape Prevention: Owners should ensure that pets cannot escape from the office premises.
5. Office Environment
Designated Areas: Designate specific areas within the office where pets are allowed, such as pet-friendly zones or designated workstations.
Adequate Space: Ensure that pets have sufficient space to move comfortably and access water and food.
Comfort: Provide amenities for pets, such as bedding or toys, to keep them comfortable and occupied.
6. Health and Hygiene
Cleanliness: Owners must clean up after their pets, including waste disposal and maintaining cleanliness in shared areas.
Allergies: Consider employees’ allergies and sensitivities when allowing pets in the workplace.
Zoonotic Diseases: Educate employees about the risks of zoonotic diseases and promote good hygiene practices.
7. Compliance and Review
Compliance: All employees must adhere to this policy and cooperate with management’s decisions regarding pets in the workplace.
Review: Periodically review and update the policy to address any issues or concerns raised by employees or changes in circumstances.
By implementing and adhering to this policy, the workplace can create a pet-friendly environment that enhances employee satisfaction, promotes well-being, and fosters a positive company culture.
Conclusion
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Talitha Mulder
[1] https://www.bettercitiesforpets.com/resource/pets-in-workplaces/
[2] https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5451949/
[3] https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7824880/
[4] https://www.cqu.edu.au/news/974971/mental-health-benefits-of-dogs-in-the-workplace
[5] https://www.mdpi.com/1660-4601/14/5/498#B54-ijerph-14-00498
